Return, Refund & Cancellation Policy
Non-Returnable Items:
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Perishable goods (food, flowers, newspapers, magazines)
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Intimate or sanitary items
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Hazardous materials, flammable liquids, or gases
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Gift cards and downloadable software products
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Some health and personal care items
Return & Refund (Only if damaged, defective, or wrong item):
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Must notify us within 48 hours of delivery with photo/video proof at {email address}
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Item must be unused, in original condition and packaging
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Refund or replacement will be issued after review and approval
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Partial refunds may apply for:
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Books with signs of use
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Opened media items (CDs, DVDs, games, etc.)
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Items not in original condition, damaged, or missing parts not due to our error
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Items returned after 30 days
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Cancellation:
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Product Orders: Cancel within 24 hours (if processing or energizing hasn’t started)
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Services / Consultations: Non-refundable once confirmed and assigned
Shipping Policy
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Dispatch time: 3–7 business days
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Delivery: Across India & internationally
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Shipping fees: Calculated at checkout
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International buyers: Responsible for customs, duties, or import taxes
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Courier delays: We’re not responsible, but will assist in tracking or resolving issues
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Return shipping: Buyer bears return shipping cost; non-refundable
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Tracking recommendation: Use a trackable courier for expensive items