Terms & Conditions
1. Nature of Services
• Our pujas are conducted by independent Vedic priests, not affiliated with temple trusts.
• We offer both physical and online puja services — performed authentically as per scriptures.
2. Gemstone & Product Authenticity
• Gemstones may be certified or faith-based, as mentioned clearly on each product.
• Certification details are provided where applicable.
3. Order Processing
• Custom or energized items require 2–7 working days for preparation.
• Orders once energized cannot be changed or cancelled.
4. Consultation Services
• Astrology consultations are based on your birth details and our traditional analysis.
• Remedies suggested are spiritual and holistic in nature.
5. Usage & Responsibility
• Products are meant for spiritual and personal growth purposes.
• ShivOnCraft is not liable for results or outcomes of spiritual products or rituals.
6. International Policy
• We serve India, USA, Canada, New Zealand & more.
• All international buyers must comply with their local customs regulations.